Milos Devic

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Education

University of Alberta - Alberta School of Business

Edmonton, Alberta

Bachelor of Commerce; Major in Business Technology Management

Sep. 2019 – Apr. 2024

  • Notable Coursework

    • Practical Programming Methodology
    • Systems Development Using Advanced Software Tools
    • Data Base Design and Administration
    • Telecommunications in Business
    • Systems Analysis and Design
    • Information System Security Management
    • Information Systems Project Management

Experience

Huws Gray

Llangefni, Anglesey

IT Support Analyst

Apr. 2025 - Present

Real Canadian Superstore

Edmonton, Alberta

Click and Collect Customer Assistant

Jun. 2019 - Aug. 2019

  • Fulfilled e-commerce orders with accuracy and efficiency in a fast-paced retail environment.
  • Processed diverse payment transactions and proactively communicated with customers regarding order details and product substitutions.
  • Delivered exceptional customer service by addressing inquiries, maintaining a positive shopping experience, and applying problem-solving skills to resolve issues independently.

Additional Information

Certifications

  • CompTIA
    • CompTIA Security+ (Plus): Earned February 10, 2025
  • Cisco
    • Cisco Certified Network Associate (CCNA): Earned September 29, 2024
  • freeCodeCamp
    • Responsive Web Design
    • Relational Database
    • Scientific Computing with Python
    • Data Analysis with Python

Interests

  • Bodybuilding, Game Development, Art and Design